Welcome to the WorkWithPlus AI FAQ section! Here, you’ll find quick answers to common questions about using our AI module. Explore the topics below to get started and make the most of WorkWithPlus AI.
WorkWithPlus AI is a module included in WorkWithPlus, designed to unleash the power of Artificial Intelligence (AI) in your projects and elevate your customers' user experience (UX) through ready-to-use, AI-powered functionalities. By enabling this module, you will be able to incorporate a set of AI-powered features into your applications, designed to offer greater power and flexibility to your customers.
WorkWithPlus AI works by creating a semantic model from the information in the KB (transactions, attributes, filters, security settings, etc.). This information is used to provide the best possible context to the AI, and ensure that the response is as appropriate as possible.
You can find more information about it here.
The main difference is that the WorkWithPlus AI module works by consulting an LLM to implement the different functionalities. The use of AI has an additional cost.
To interact with AI, we have chosen to use Globant Enterprise AI due to the advantages it provides (observability, security, etc.)
To try the WorkWithPlus AI module in development environment, you will need:
- An active WorkWithPlus for Web license.
- A subscription to a special light version of Globant Enterprise AI for WorkWithPlus users.
Yes, Globant Enterprise AI offers two special plans with different cost structures and request limits. You can choose the plan that best suits your needs here.
To start testing the WorkWithPlus AI module, you only need to activate it in the Design System Wizard and then enable it in each transaction where you want to use it.
You can find more information about it here.
WorkWithPlus AI is designed to ensure the security and privacy of your data in several ways:
- To address user intentions and queries, WorkWithPlus AI processes the data internally without sending your database information to the LLM. Instead, it sends only the results to the LLM to generate responses in natural language. Here is a typical flow of this process for the AI Assistant feature.
- Secure use of LLMs through APIs: since we use Globant Enterprise AI, which uses LLMs through APIs, we are certain that these models do not use the information to retrain themselves.
- Integration with GAM definitions and permissions: WorkWithPlus AI fully integrates with GeneXus Access Manager (GAM) definitions and permissions, allowing you to:
- Share your current security definitions.
- Reuse the same access permissions from the listing screens.
- Define specific permissions by entities, attributes or usage modes.
There are two main approaches:
- Assume the cost within your product: you can integrate the cost as an added value that you offer with your product, differentiating yourself from the competition.
- Pass the cost on to your customers: each customer assumes the cost of their own Globant Enterprise AI plan, which offers greater flexibility depending on their needs and the number of users.
When making this decision, consider factors such as your product's value proposition, the flexibility you want to offer your customers, and how these approaches could impact your competitiveness in the market. Testing with a small group of users can help you determine the most effective approach.
Once you purchase a Globant Enterprise AI plan, you can dynamically configure it in your KB parameters table. This will allow you to share a plan between all your clients or assign an individual one to each client, depending on your needs.
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